![]() ![]() Make sure not to pick any networks that include 5. You may need to check your router admin portal or contact your service provider for assistance. Sometimes the 2.4 and 5 GHz are named the same. ![]() Or it might not have any way to identify it. Look for the option with the 2.4 GHz it could be labeled 24G or 2.4 or 24 depending on the network name. If you are in an apartment or have close neighbors you may see their Wi-Fi networks so be careful to connect to your network. On your smartphone's Wireless Settings page look at the names of your Wi-Fi networks. We recommend you use a network with a password for security. There may also be a guest network without a password. You may see TWO or more networks : If you see two or more Wi-Fi network names that belong to you, then you probably have a 2.4GHz and 5GHz dual-band router.If this is the case, you may need to contact your router manufacturer or service provider for assistance. If you have a newer router, it might also mean that you have a mesh network that combines 2.4 GHz and 5 GHz. If you have an older router this is more likely because the first wireless routers were a single band. ![]()
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